Testimonials

Brandon B.

Aaron was professional, incredibly courteous, and responsive to my questions, even on evenings and weekends. He made sure I understood the entire loan process from start to finish, which made me feel comfortable as this was the first time I had bought a home. He worked diligently to meet my closing needs, and nothing in the closing process was a surprise. I would never buy another house without Aaron's help and would not hesitate to recommend his services to others!


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Alex D.

I don't know how we would have landed our dream home without Aaron's help. We shopped around for a lender and had a few that tried to offer some unusual solutions when moving equity from one house to the new one. Not just was Aaron's rates and fees very competitive, but thankfully he was very supportive and educated us on why the other lender's solution would only hurt us in the long run. Aaron went above and beyond to help us make the right decision and give us confidence to do what we wanted even while the market was turning the completely opposite direction we planned on. Without his help, there is no way we would have gotten our new beautiful house.


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Ryan M.

I worked with Aaron on the purchase of my first home and plan on working with him in the future. In an industry that is truly customer-service-driven, you want the loan officer whom will thoroughly explain your options and let you make the decision that works best for you. Aaron was incredibly communicative as to how I can not only save money, but also close on my house in the most efficient manner possible. Buying a home is the biggest purchase I've ever made and I feel fortunate to have had Aaron supporting me in that process.


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Chelsea T.

Aaron was very helpful and always available. Looking forward to working with him more!


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Heather O.

The team was friendly, professional and knowledgeable!


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Susan A.

Kelley was very responsive and helpful. Good to have an expert in one's corner.


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Suzy A.

John Dailey was amazing to work with! Great solutions and ideas, very quick responses, and always made himself available no matter the time of day. I was anxious to go through the home buying process again but he made everything painless and quick. I couldn't have asked for a more seamless experience.


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Megan E.

We are first time home buyers and were denied by another lender. At the last minute Michael and his team saved our butts. We closed on our new home yesterday! He really knew his stuff, especially in regards to VA loans. He and Julie were so great to work with and communication was outstanding. They took the time to really make sure we understood everything every step of the way. I'd recommend them to anyone!


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Belinda W.

Very professional, competent and effective in providing different scenarios for achieving our goals.


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Els F.

Absolutely exceeded expectations!! Communication was wonderful.


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Yvonne P.

We received steps to take that initiated a miracle to us receiving our retirement home!! All that could be done was completed with compassion and care.


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Dorian G.

Scott makes himself available any time I need him and it really helps when you need answers at any point throughout the sale. He and his team are reliable to get the job done. They also go above and beyond with helping their clients go outside the box and assisting them with all types of loans.


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Ravenn M.

I’m so grateful! Thanks for coming to the closing, and I love my mug!! I appreciate your help so much and I know this is the first home of many that we will be working together on! Thank you again!


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Kathryn M.

John is a pleasure to work with. Extremely professional, knowledgeable, and quick to respond. My husband and I were thankful for such a seamless process.


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Brett S.

Steve, his team as well as his resources made my whole process as stress-free and smooth as possible! A huge plus with something as large as a mortgage.


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Randy G.

Purchasing my new house I was very nervous but Grace made the process easy and stress free! Made me feel very at ease and did everything to make it fast and easy! I am very thankful for all her help!


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Dawn R.

Grace Ragan is very professional and made the process very easy with our re-fi. I highly recommend Grace and Ross Mortgage!


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Meron

Toni, you have been so patent with me in the past months. You an Iva are so lovely and very professional. I really want to thank both of you for your kindness and hard work to get this done in a timely manner. You both are the best!


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Abigail F.

Grace was super helpful to us, first-time homebuyers. Basically holding our hands through the whole thing. She was professional and informative. Always willing to answer my many questions. From start to finish she was willing and available to listen and teach us what each step meant. Thank you Grace!


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James B.

Michael and his team were very pleasant and professional. No issues, even with the time crunch we had them working with. Very happy with the service provided and the money saved compared to other lenders.


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Laurel P.

We were updated throughout the whole process. We appreciated that. John Dailey was wonderful to work with.


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Carly C.

Jenny, Kim, and Amy were all amazing to work with! We had a very limited about of time to close because of our apartment lease being up, and a very limited budget to close. They were amazing at working around all of the things that came up and were always in constant contact to make sure everything was ready to go. We highly recommend them!


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Edward W.

I worked with Kimberly and Jenny to refi my condo and they made everything smooth and seamless. Fast way to a shorter term and interest rate. Thank you both for your time and efforts.


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Kevin B.

Worked with Jenny and Kimberly on our refinance and they provided wonderful service! Always available to answer any questions and really took the time to make sure we understood the process. Also went the extra mile to ensure that things were handled smoothly and fairly when we ran into some unexpected obstacles. We have worked with Jenny and her team before and will definitely be back for our future mortgage needs.


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Jamie Y.

Jenny and her team did such a great job with our refinance. She made the process very easy and was always available to answer any questions or assist with any issues that came up. Highly recommend.


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